Transparency is one of Mother Duck’s core values — and one we take seriously.

We believe that trust is built through honesty, accountability, and open communication. Transparency doesn’t mean we have all the answers or never make mistakes. It means that when challenges arise, we take responsibility and communicate openly.

Why Transparency Matters to Families

Families trust us with what matters most — their children. That trust is earned through clear communication, respectful dialogue, and ethical decision-making.

Transparency means:

· Keeping families informed

· Explaining decisions clearly

· Addressing concerns with honesty and care

This approach builds confidence and strengthens partnerships with families.

Leading with Integrity

As an owner-operator organisation, Mother Duck leaders are accountable not only to regulations but to families, educators, and their communities. Decisions are made thoughtfully, with children’s wellbeing at the centre.

Transparency ensures that our values are not just words on paper, but actions lived out every day.