At Mother Duck Childcare, relationships are not an “extra” — they are the foundation of everything we do.

We often speak about “The Ros Factor,” a value named in honour of Mother Duck co-founder Ros Hinton. It reflects a belief that has guided Mother Duck since the very beginning: that meaningful relationships require time, presence, and genuine connection.

Ros believed in slowing down. In a sector that can sometimes feel rushed or transactional, she understood that children thrive when they feel known, understood, and emotionally safe. This belief continues to shape Mother Duck centres today.

Why Relationships Matter in Early Childhood

For young children, learning does not happen in isolation. It happens within relationships — with educators who know their interests, notice their cues, and respond with care and intention.

Strong relationships support:

· Emotional security and well-being

· Confidence to explore and take risks in learning

· A sense of belonging for both children and families

At Mother Duck, educators take the time to truly get to know each child and their family. This means understanding routines, preferences, cultural backgrounds, and the small details that make each child unique.

Slowing Down to Connect

The Ros Factor reminds us that quality early learning cannot be rushed. Whether it’s taking time to greet families at the door, sitting alongside a child during a quiet moment, or listening carefully to a parent’s concerns, these everyday interactions matter.

They build trust. They build confidence. And they build the emotional foundations children need for lifelong learning.

A Living Legacy

Although Ros is no longer with us, her influence remains deeply embedded in Mother Duck’s culture. The Ros Factor lives on in every centre, through educators who value relationships over routines, and people over processes.

Because at Mother Duck, learning begins with connection — and connection begins with care.